Shipping & Returns

Orders are shipped within 2 business days.  Most orders are delivered within 3-5 business business days after shipment, but times may vary based on carrier delays.

Once your order has shipped you will receive a shipping notification via the email or mobile number associated with your order.  Tracking links may require additional time to “go live” as carriers process your shipment.

We do not accept returns on opened products for the safety of our customers, but your satisfaction is our top priority.  We will do everything possible to ensure any issues are resolved immediately; options may include replacement of product or full/partial refunds.

If you have questions about your order status or have any issues or concerns with an order you have received, please contact us via the Contact Us form or email contact@kine.biz.